Retail Sales Support Specialist, Boston - Downtown - Part Time

Company: Macy's
Location: Boston
Posted on: November 19, 2024

Job Description:

Are you ready to bring your amazing self to work?
At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Summary
The Brand Sales Support Specialist, also known as a Vendor Paid Merchandise Selling Support Colleague, is a product expert and assists customers with product selection, executes to merchandise standards, and maintains selling floor presentations for the brand or specific vendor they represent. You will support our customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean and organized shopping environment.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

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• An inclusive, challenging, and refreshingly fun work environment
  
• Competitive pay and benefits rooted in principles of equity
  
• Performance incentives and annual merit review
  
• Merchandise discounts
  
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
  
• Retirement Savings Plan with 401k match opportunity
  
• Employee Assistance Program (mental health counseling and legal/financial advice)
  
• Resources for continuous learning, career growth, and leadership development
  
• Paid Time Off
  
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
  
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  
  
  What you will do
  
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  • Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience
    
  • Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer
    
  • Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor
    
  • Maintain department recovery standards, including selling floor and fitting rooms
    
  • Drive and exceed department goals by executing Macy's initiatives to actively drive the business
    
  • Maintain communication with vendors and Managers for support on driving sales and event promotions
    
  • Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
    
    
    Skills You Will Need
    
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    • Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
      
    • Communication: Comfortable communicating with customers and peers.
      
    • Adaptability: Able to adapt quickly to changing priorities and multi-task in a fast-paced environment.
      
    • Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's and vendor educational resources.
      
    • Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
      
      Who you are
      
      • 
        
      • Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
        
      • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
        
      • Enjoy meeting people, learning about them, and sharing information
        
      • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
        
      • You can handle electronic devices with no problem
        
      • Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English
        
      • No Education or Experience Required
        
        
        Essential Physical Requirements
        
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        • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
          
        • Frequent use of computers and handheld electronic equipment.
          
        • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
          
        • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.
          
        • Lifting and moving items weighing up to 30 lbs.
          
          
          About Macy's
          Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
          
          Bring your creativity, energy and ideas to the Macy's team - Apply Today!
          
          
          
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Keywords: Macy's, Plymouth , Retail Sales Support Specialist, Boston - Downtown - Part Time, Sales , Boston, Massachusetts